A quality management system enables you to manage your business processes effectively:
it is much more than a set of rules and procedures. When properly implemented and maintained, a QMS addresses the needs of your organisation and delivers tangible business benefits.
The new version of ISO 9001 has recently been published. One of the main aims of ISO 9001:2008 is to facilitate integration with other standards. Although there are no new requirements as such, there are some key clarifications to be taken into account.
There are three main objectives to the new standard:
Detail, clarify, improve the understanding of ISO 9001:2000 (previous version)
Improve compatibility with ISO 14001:2004 Simplify the way in which ISO 9001 can be integrated with other management system standards (such as OHSAS 18001)
There are no new requirements in the new standard:
The title, scope, and structure of the standard are unchanged
The process approach is confirmed
Compatibility with the latest revision of ISO 14001:2004 is maintained and improved upon
Preservation of the quality management principles included in ISO 9000:2000
There are five main areas to note. The relevant sections of the standard are noted in brackets.
1. A reinforcement of the notion of product conformity
2. Compatibility with other standards is evolving
3. A better understanding of outsourced processes
4. An editorial clarification of some requirements – for instance;
A reinforcement of the notion of product conformity2.3.4.
An editorial clarification of some requirements – for instance;A better understanding of outsourced processesCompatibility with other standards is evolving
• (6.4) work environment, including an explanatory note on work environment giving examples,
to help meet product conformity requirements
• (8.2.1) measurement of customer satisfaction, including a note broadening the scope beyond
satisfaction surveys to include other channels such as customer feedback5.
• (Introduction) the notion of risk
• (5.5.2) appointment of a management représentative
• (6.2.2) assessing the effectiveness of achieving compétence
• (8.5.2 et 3) assessing the effectiveness of corrective and preventive actions?
Some additional explanations regarding the requirements of the standard;An editorial clarification of some requirements – for instance;A better understanding of outsourced processesCompatibility with other standards is evolvingA reinforcement of the notion of product conformity
Showing posts with label ISO 14001:2004. Show all posts
Showing posts with label ISO 14001:2004. Show all posts
Saturday, September 19, 2009
Tuesday, August 25, 2009
The Advent of Superior Quality Standard
ISO 9001 2008 was created with a view to specifying the requirements for a quality management system especially where an organization or firm needs to demonstrate its capacity to provide customers with durable products and appropriate regulatory and statutory requirements. ISO 9001 2008 and ISO 9001 2008 draft also helps enhance customer satisfaction by ensuring effective application of a system including various processes that promote continual development and assurance of product conformity for the customer. All requirements of ISO 9001 2008 are usually generic in nature and are intended to be applied in various organizations regardless of the type of product that they produce. The formal international standards and technical reports that govern ISO 9001 2008 are contained in ISO 9000 standards. The same applies to various web based documents and technical specifications that regulate ISO 9001 2008 (FAQ).
Information on quality assurance of ISO 9001 2008 can be found at the Quality Information Center. In order to improve the quality of a business process output through identifying and removing defects and to enhance ISO 9001 2008 , the six sigma was created for organizations and businesses. The business management strategy that seeks to promote ISO 9001 2008 uses various sets of quality management methods that are all aimed at creating unique infrastructure within organizations known as black belts. This in turn helps enhance quality control and quality management especially for ISO 9001 and ISO 9001 2008 . One way through which an organization can enhance ISO 9001 2008 is by adopting methods such as process control. A process control is a discipline that deals with mechanisms, architectures and algorithms for regulating the output of a particular process. It helps the ISO standard to be upheld.
ISO 9000 helps ensure quality improvement. Organizations that have ISO certification, which meet ISO standards such as ISO 9001, ISO 9001 2008 and ISO 14000 have the ability of ensuring that services and products that they produce achieve standards of quality that are widely recognized in all parts of the world. Other regulations and requirements that govern ISO 9001 2008 are set out in 14001 ISO. ISO 14001 is basically an internationally recognized standards especially for environmental management systems that are to be implemented in an organization or business. The International Standards Organization released the standards in order to cater for ISO 9001 2008 . It also helps organizations to promote ISO 9001 2008 requirements and to minimize the negative effects of their ISO 9001… operations.
Various training institutes offer ISO training particularly for ISO 9001 2008 standards. This also helps promote ISO quality and ISO audit systems. ISO 17799 and ISO 17025 are intended to be the launch pad for individuals and organizations that are seeking help with international standards including ISO 9001 2008 . ISO 9001 is particularly helpful for promoting 9001 quality that meets ISO 9000 standards. One program that helps in the successful carrying out of an audit 9001 ISO system can be found in an ISO manual. Most organizations are now carrying out a transition to standard 9001 management standards. ISO 9002 is a Quality Managed Standard that is published by the International Organization for Standardization to uphold ISO 9001 2008 standards. In order to uphold ISO control especially for ISO 9001 2008 , various organizations undergo certification 9001 and ISO 9001 training.
Information on quality assurance of ISO 9001 2008 can be found at the Quality Information Center. In order to improve the quality of a business process output through identifying and removing defects and to enhance ISO 9001 2008 , the six sigma was created for organizations and businesses. The business management strategy that seeks to promote ISO 9001 2008 uses various sets of quality management methods that are all aimed at creating unique infrastructure within organizations known as black belts. This in turn helps enhance quality control and quality management especially for ISO 9001 and ISO 9001 2008 . One way through which an organization can enhance ISO 9001 2008 is by adopting methods such as process control. A process control is a discipline that deals with mechanisms, architectures and algorithms for regulating the output of a particular process. It helps the ISO standard to be upheld.
ISO 9000 helps ensure quality improvement. Organizations that have ISO certification, which meet ISO standards such as ISO 9001, ISO 9001 2008 and ISO 14000 have the ability of ensuring that services and products that they produce achieve standards of quality that are widely recognized in all parts of the world. Other regulations and requirements that govern ISO 9001 2008 are set out in 14001 ISO. ISO 14001 is basically an internationally recognized standards especially for environmental management systems that are to be implemented in an organization or business. The International Standards Organization released the standards in order to cater for ISO 9001 2008 . It also helps organizations to promote ISO 9001 2008 requirements and to minimize the negative effects of their ISO 9001… operations.
Various training institutes offer ISO training particularly for ISO 9001 2008 standards. This also helps promote ISO quality and ISO audit systems. ISO 17799 and ISO 17025 are intended to be the launch pad for individuals and organizations that are seeking help with international standards including ISO 9001 2008 . ISO 9001 is particularly helpful for promoting 9001 quality that meets ISO 9000 standards. One program that helps in the successful carrying out of an audit 9001 ISO system can be found in an ISO manual. Most organizations are now carrying out a transition to standard 9001 management standards. ISO 9002 is a Quality Managed Standard that is published by the International Organization for Standardization to uphold ISO 9001 2008 standards. In order to uphold ISO control especially for ISO 9001 2008 , various organizations undergo certification 9001 and ISO 9001 training.
Monday, August 10, 2009
ISO 14001:2004 Audit Checklist
Environmental aspects – What evidence exists that the organization has established, implemented and maintains (a) procedure(s) to identify the environmental aspects of its activities, products or services within the defined scope of the
Who was involved in determining aspects?
Were air emissions, posshible ground and surface water contamintation, landfill issues, use of natural resources, raw materials and energy considered as well as community issues such as noise, traffic and odor?
Are current, planned and modified activities considered? Look for potential aspects that have not been taken into consideration and ask why they were not considered. How are significant environmental aspects determined?
Does the decision making process take into consideration inputs and outputs, normal and abnormal operating conditions, start ups and shut downs, actual influences, potential influences and potential emergency situations, as well as those that are beneficial to the environment?
Does the decision making process take into consideration the amount of control and influence the organization has over its aspects? Look for procedures.
How/when are aspects reviewed and maintained; changes to processes, changes to regulations, introduction of new raw materials?
Does the documentation reflect this change?
Legal and other requirements – Has the organization established, implemented and do they maintain a procedure(s) to identify and have access to the applicable legal requirements and other requirements to which the organization subscribes, related to its environmental aspects and determined how these requirements apply to its environmental aspects?
What is the procedure regarding this requirement? How does the organization know what regulations and requirements they may be subject to? Do they subscribe to industry newsletters or websites? Do they have a third party environmental service monitor regulations for them and alert them as to any changes?
Is there a list of applicable rules and regulations?
Who is responsible for keeping this information updated and current?
Does the list include any voluntary standards?
How does the organization ensure it is complying with these regulations?
Speak with people in the organization to determine if they are aware of any regulations.
Did the organization consider national, international, state and local rules and regulations?
Does the organization have any agreements with public authorities, or with customers?
Do they subscribe to any voluntary guidelines or industry practices such as Responsible Care?
What process does the organization have for reviewing requirements to make sure they are current in the face of changing processes and business requirements?
Do regulations include such things as Federal Title V or Synthetic Minor, State Emissions Inventory and Permit Fee Program, Regulated Toxic Air Pollutants ENV-A 1400, SARA Title III Toxic chemical releases, SARA Title II Tier II report, Federal EPA clean water act, National Pollution Discharge Elimination systems (NPDES) and Storm water program permit?.
Check the organization’s objective and targets to determine if requirements are included. Was the selection of significant aspects based partially on applicable legal requirements and other requirements?
Objectives, targets and programs – Are the objectives and targets measurable, where practical, and consistent with the environmental policy, including the co mmitments to prevention of pollution, to compliance with applicable legal requirements and with other requirements to which the organization subscribes, and to continual improvement?
How does the organization develop objectives and targets? Who is responsible for developing them? What types of things were taken into consideration during development? Were reducing the creation of waste, reducing the release of specific elements to the air, reducing ground water contamination, reducing use of raw materials by reducing rework and scrap, taken into consideration? Was promoting awareness within
the organization and the surrounding community considered?
Do the objectives and targets reflect the vision of the EMS policy? Are they consistent with the policy?
Do they include commitments to the prevention of pollution and compliance with applicable rules, requirements and
regulations?
Have measurable targets been defined? If not, why not?
Are targets both short and long term?
What factors does the organization consider in setting objectives and targets? How are significant impacts considered? Are legal and other requirements, available technology, financial, operational and business requirements considered? Were interested parties involved in the development of objectives? If so, how?
How were objectives developed? Who participated in their development?
Has the organization established, implemented and does it maintain a program(s) for achieving its objectives and targets, including designation of responsibility for achieving objectives and targets at each relevant function and level of the organization and the means and time-frame by which they are to be achieved?
What plans have been developed to achieve objectives and targets? Do plans include responsibility for achieving the objectives and targets? Do plans reflect objectives and targets at lower levels of the organization? Does the plan include its own targets and timelines for reaching them?
Look at plans. Is there one for every objective and target? What happens when something doesn’t go
according to plan? Is corrective action taken?
How is management kept informed of the progress towards the targets?
How are employees informed of the progress towards the targets?
Look for graphs, information in newsletters, meeting minutes, and posters.
How does the organization plan to achieve objectives and targets?
Have responsibilities been defined?
Have time lines been defined?
How is progress monitored? Is it measurable?
http://www.iso-consults.com
Who was involved in determining aspects?
Were air emissions, posshible ground and surface water contamintation, landfill issues, use of natural resources, raw materials and energy considered as well as community issues such as noise, traffic and odor?
Are current, planned and modified activities considered? Look for potential aspects that have not been taken into consideration and ask why they were not considered. How are significant environmental aspects determined?
Does the decision making process take into consideration inputs and outputs, normal and abnormal operating conditions, start ups and shut downs, actual influences, potential influences and potential emergency situations, as well as those that are beneficial to the environment?
Does the decision making process take into consideration the amount of control and influence the organization has over its aspects? Look for procedures.
How/when are aspects reviewed and maintained; changes to processes, changes to regulations, introduction of new raw materials?
Does the documentation reflect this change?
Legal and other requirements – Has the organization established, implemented and do they maintain a procedure(s) to identify and have access to the applicable legal requirements and other requirements to which the organization subscribes, related to its environmental aspects and determined how these requirements apply to its environmental aspects?
What is the procedure regarding this requirement? How does the organization know what regulations and requirements they may be subject to? Do they subscribe to industry newsletters or websites? Do they have a third party environmental service monitor regulations for them and alert them as to any changes?
Is there a list of applicable rules and regulations?
Who is responsible for keeping this information updated and current?
Does the list include any voluntary standards?
How does the organization ensure it is complying with these regulations?
Speak with people in the organization to determine if they are aware of any regulations.
Did the organization consider national, international, state and local rules and regulations?
Does the organization have any agreements with public authorities, or with customers?
Do they subscribe to any voluntary guidelines or industry practices such as Responsible Care?
What process does the organization have for reviewing requirements to make sure they are current in the face of changing processes and business requirements?
Do regulations include such things as Federal Title V or Synthetic Minor, State Emissions Inventory and Permit Fee Program, Regulated Toxic Air Pollutants ENV-A 1400, SARA Title III Toxic chemical releases, SARA Title II Tier II report, Federal EPA clean water act, National Pollution Discharge Elimination systems (NPDES) and Storm water program permit?.
Check the organization’s objective and targets to determine if requirements are included. Was the selection of significant aspects based partially on applicable legal requirements and other requirements?
Objectives, targets and programs – Are the objectives and targets measurable, where practical, and consistent with the environmental policy, including the co mmitments to prevention of pollution, to compliance with applicable legal requirements and with other requirements to which the organization subscribes, and to continual improvement?
How does the organization develop objectives and targets? Who is responsible for developing them? What types of things were taken into consideration during development? Were reducing the creation of waste, reducing the release of specific elements to the air, reducing ground water contamination, reducing use of raw materials by reducing rework and scrap, taken into consideration? Was promoting awareness within
the organization and the surrounding community considered?
Do the objectives and targets reflect the vision of the EMS policy? Are they consistent with the policy?
Do they include commitments to the prevention of pollution and compliance with applicable rules, requirements and
regulations?
Have measurable targets been defined? If not, why not?
Are targets both short and long term?
What factors does the organization consider in setting objectives and targets? How are significant impacts considered? Are legal and other requirements, available technology, financial, operational and business requirements considered? Were interested parties involved in the development of objectives? If so, how?
How were objectives developed? Who participated in their development?
Has the organization established, implemented and does it maintain a program(s) for achieving its objectives and targets, including designation of responsibility for achieving objectives and targets at each relevant function and level of the organization and the means and time-frame by which they are to be achieved?
What plans have been developed to achieve objectives and targets? Do plans include responsibility for achieving the objectives and targets? Do plans reflect objectives and targets at lower levels of the organization? Does the plan include its own targets and timelines for reaching them?
Look at plans. Is there one for every objective and target? What happens when something doesn’t go
according to plan? Is corrective action taken?
How is management kept informed of the progress towards the targets?
How are employees informed of the progress towards the targets?
Look for graphs, information in newsletters, meeting minutes, and posters.
How does the organization plan to achieve objectives and targets?
Have responsibilities been defined?
Have time lines been defined?
How is progress monitored? Is it measurable?
http://www.iso-consults.com
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